Track My Order | Move Dance EU

Track another order

Where is my order?

Please use the 'Track my Order' tool to check the status of your order. We aim to process orders within 24 hours, where items are available and ready for dispatch. If your order status still shows 'Order placed' after 3 working days from placing your order, please check your emails as we may have sent you an order update. If you haven't received an email from us, and wish to know more details regarding the status of your order, please get in touch.

Why can't my details be found?

Please ensure you are entering the correct order number and delivery postcode. Your order number can be found on your order confirmation email, or if you have an account it can be accessed from the 'My Orders' page. If you continue to experience a problem, please get in touch so we can help.

Delivery services & timescales

Full details on the available delivery services can be found here.

Can I amend or cancel my order?

Thanks to our efficient warehouse systems, orders are processed and dispatched very quickly. This means that there is only a small window to make any changes to your order.

If the status of your order is 'Order Placed', we may be able to help. Please get in touch with our friendly team to request a change. If your order is 'Processed', 'In Transit', 'Out For Delivery' or 'Delivered', it is unfortunately too late to amend your order.