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Delivery

Delivery services for Europe & The European Union

Service Service Order value Carrier Details
Austria Standard Tracked 0,00€ - 119,99€ dhl.png 5,95€ - 3-5 working days from dispatch (tracked)
Orders are dispatched within 1 working day*. DHL/Deutsche Post tracked service - estimated delivery time is 3-5 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
120,00€+ dhl.png FREE - 3-5 working days from dispatch (tracked)
Orders are dispatched within 1 working day*. DHL/Deutsche Post tracked service - estimated delivery time is 3-5 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Belgium Standard 0,00€ - 99,99€ dhl.png 5,95€ - 3 -5 working days from dispatch (tracked)
Orders are shipped within 1 working day.* The expected delivery time is 3-5 working days from the shipping date.** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 10 working days before we can classify a parcel as missing.
100,00€+ dhl.png FREE - 3 -5 working days from dispatch (tracked)
Orders are shipped within 1 working day.* The expected delivery time is 3-5 working days from the shipping date.** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 10 working days before we can classify a parcel as missing.
Bulgaria Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Croatia Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Cyprus Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Czech Republic Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Denmark Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Estonia Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Finland Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Greece Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Hungary Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Ireland Standard 0,00€ - 79,99€ 5,95€ - 4-6 working days from dispatch.
Orders are dispatched within 1 working day*. Estimated delivery time is 4-6 working days from dispatch** Orders €0-80 - 5,95€ Orders €80+ - FREE * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
80,00€+ FREE - 4-6 working days from dispatch.
Orders are dispatched within 1 working day*. Estimated delivery time is 4-6 working days from dispatch** Orders €0-80 - 5,95€ Orders €80+ - FREE * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Italy Standard 0,00€ - 89,99€ dhl.png 5,95€ - 4 - 6 working days from dispatch (tracked)
Tracked service with estimated delivery of 4-6** working days from dispatch. Orders are dispatched within 1 working day*. Allow up to 19:30 for delivery. Orders are not able to be dispatched on public holidays * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 15 working days before we can classify a parcel as missing..
90,00€+ dhl.png FREE - 4 - 6 working days from dispatch (tracked)
Tracked service with estimated delivery of 4-6** working days from dispatch. Orders are dispatched within 1 working day*. Allow up to 19:30 for delivery. Orders are not able to be dispatched on public holidays * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 15 working days before we can classify a parcel as missing..
Latvia Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Lithuania Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Luxembourg Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Malta Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Netherlands Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Norway Economy £0.00 - £149.99 spring.png £5.95 - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 20 working days before we can classify a parcel as missing.
Poland Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Portugal Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch
Orders are dispatched within 1 working day*. Estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing
Romania Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Slovakia (Slovak Republic) Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Slovenia Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.
Spain Economy 0,00€ - 89,99€ spring.png 5,95€ - 5-8 working days from dispatch
Orders are dispatched within 1 working day*. Estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 20 working days before we can classify a parcel as missing.
Standard 90,00€+ dhl.png FREE - 4 - 6 working days from dispatch (tracked)
Orders are dispatched within 1 working day*. Estimated delivery time is 4 - 6 working days from dispatch**. Tracked. * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 15 working days before we can classify a parcel as missing.
0,00€ - 89,99€ dhl.png 7,95€ - 4 - 6 working days from dispatch (tracked)
Orders are dispatched within 1 working day*. Estimated delivery time is 4 - 6 working days from dispatch**. Tracked. * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 15 working days before we can classify a parcel as missing.
Economy 90,00€+ 5,95€ - 6-12 working days from dispatch (Canary and Balearic Islands only)
Orders are dispatched within 1 working day*. Estimated delivery time is 6-12 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow up to 20 working days before we can classify a parcel as missing.
Sweden Economy 0,00€+ spring.png 5,95€ - 5-8 working days from dispatch.
Orders are dispatched within 1 working day*. Spring International un-tracked service - estimated delivery time is 5-8 working days from dispatch** * In the event of stock unavailability dispatch may be delayed - we will email you to advise of any issue. ** This is an estimated delivery date, in some circumstances delivery may take a little longer. In the unlikely event of a delivery delay we need to allow to up to 15 working days before we can classify a parcel as missing.

Please read our general delivery terms & conditions below.

General Delivery Information

All deliveries are subject to stock availability. In the event that a stock error occurs and we are unable to dispatch immediately we will email you to advise you of estimated dispatch dates.

We may dispatch some of your items separately.

Please note Standard and Free delivery services are NOT guaranteed delivery times - please be aware that delivery times may vary from the estimates given and may be longer than expected. If you require goods for a specific date, we strongly recommend you select a guaranteed delivery date service (such as Next Day or Premium)

In the event of a problem, for Standard deliveries we have to allow up to 10 working days for UK & Germany, 15 for most EU deliveries and 20-30 working days for other EU and Worldwide deliveries before we can consider a parcel to be missing and we can act upon it (see your country's quoted delivery timescales for details). Please be aware the maximum time limit for reporting missing items in the UK is 30 days, and 60 days outside of the UK. Any parcels reported later cannot be entertained.

Please note we cannot add additional delivery instructions to your parcel. We advise that you either leave a note on your door for your postman, or if you are not available at the time of delivery, the postman will leave a card for you to arrange collection or re-delivery from your local sorting office.

Please ensure the correct delivery address is entered when placing an order. If a parcel fails to arrive due to an incorrect or incomplete address, a 50% refund of the item(s) cost can be issued after 30 working days from dispatch. If the parcel is returned to us by the postal services we will refund the remaining 50%, otherwise this amount cannot be recovered.